Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should only be viewed as a form of entertainment, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and there is no guaranteed way to win. Please gamble only with money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gambling activities. We are committed to preventing underage gambling and strictly enforce age verification on all transactions.
If you are under 18, please do not use our services. If you are aware of a minor gambling, please report it to the relevant authorities.
Warning Signs of Problem Gambling
Do you recognise any of these signs in your gambling behaviour?
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities or the amount spent from family and friends
- Gambling with money needed for essential expenses (rent, bills, food)
- Spending more time and money on gambling than intended
- Feeling anxious, irritable, or restless when trying to cut back or stop
- Neglecting work, school, or family responsibilities due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Failed attempts to reduce or control gambling
- Lying to others about the extent of your gambling
If you recognise any of these signs, please seek help immediately.
Self-Help Tools & Limits
Most reputable online gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Limit the amount of money you can lose during a gaming session
- Session Time Limits: Receive reminders or automatic logouts after a set period of play
- Reality Checks: Pop-up notifications during play to remind you of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites
Take advantage of these tools if you feel your gambling is becoming problematic.
Support Organisations
If you are struggling with problem gambling, professional help is available. Contact one of these organisations:
Australia
- Gambling Help Online – Free confidential counselling and support
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7)
United Kingdom
- GamCare – Free support, advice, and counselling
www.gamcare.org.uk - GamStop – Self-exclusion scheme for UK gambling sites
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Government health education and gambling support
Website: www.bzga.de
If You Need Help
Problem gambling is a serious issue, but help is available. You are not alone, and seeking support is a sign of strength, not weakness.
If you or someone you know is experiencing problem gambling:
- Contact Gambling Help Online on 1800 858 858 (Australia – 24/7, free and confidential)
- Speak to your GP or a mental health professional
- Use your gaming platform's self-exclusion tools immediately
- Reach out to family, friends, or counselling services for support
Your wellbeing is more important than any game. Please seek help today.